Based on the provisions of the General Data Protection Regulation (EU) 2016/679 (RGPD) of the EP and the Council, of April 27, 2016, in the Organic Law 3/2018, of December 5, of Protection of Personal Data and guarantee of digital rights (LOPDGDD), relating to the protection of natural persons with regard to the processing of personal data and the free circulation of these data and by which Directive 95/46 / CE is repealed, We inform you that to make use of our services through the Website and / or the APP, it may be necessary that you provide us with certain personal data that will be incorporated into automated files or not.

This Privacy Policy aims to regulate the aspects related to the processing of personal data of the different users who browse or use the services provided by FIRMAFY.

In compliance with article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we inform you that the person responsible for data processing is:

• Company name: GRUPO2000 CONSULTORES ESTRATEGICOS S.L. (hereinafter FIRMAFY)
• CIF: B19681642.
• Registration Data: Commercial Registry of Granada, Volume 1687, Book 0, Invoice 33, Section 8, Page GR-52731.
• Address: C / Ciego de Arjona, 2, Bajo, 18012, Granada, Spain.
• Phone: 858987155
• Email: hola@ firmafy.com
• Web page: www.firmafy.com
• Social networks: Facebook, Twitter, LinkedIn, Instagram, Youtube.

DATA PROTECTION DATA DELEGATE (DPO): PROTECTION REPORT S.L. Contact phone: 902364585 / Email: dpd@protectionreport.com

To make any type of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website and / or the APP, you can do so by contacting the company through any of the means listed above.

The contents of the Website are intended to inform users of the services offered by the company and the data processing carried out as a result of providing them.

The data object of treatment will be those that the User provides us through the different requests, forms, procedures or data collection procedures used for each case, as well as those that are generated during the maintenance of the corresponding relationship.

All the fields that are indicated as mandatory in any of the forms must necessarily be completed, in such a way that the omission of any of them may make it impossible for us to meet your request or provide the corresponding services, the User must provide their consent. Prior express and unequivocal each time you provide us with personal data, which will be revocable and will not produce retroactive effects in accordance with the provisions of current legislation.

Additionally, during said data collection, your consent may be requested for another series of purposes that are not directly related to the service or the corresponding relationship.

Any registration of a User under 14 years of age that may be detected by the company will be canceled and / or suspended automatically and without prior notice from FIRMAFY.

To contract the services of FIRMAFY, the User must be 18 years old. To contract the services, minors must obtain prior permission from their parents, guardians or legal representatives, who will be held responsible for all acts carried out by the minors in their charge.

By accessing this Website, the User expressly accepts all the clauses of his legal information, of this privacy policy, contracting conditions and of its cookie policy, as well as of all those particular conditions collected for the use of certain services . In case of not accepting any of the aforementioned clauses, the User must refrain from accessing this Website.

As a general rule, we do not include personal data of third parties, we only process the data provided by the owners. If you provide us with third-party data, you must first inform and request their consent from said persons, or otherwise you exempt us from any responsibility for the breach of this requirement.

Likewise, when the User accesses the FIRMAFY accounts on social networks, he accepts the treatment of his personal data by them according to their privacy policies, the company not being responsible for the use or treatment of his data made by the same : Privacy policy of Facebook, Twitter, LinkedIn, Instagram and Youtube.

Likewise, it is reported that the User when using the social media platforms could receive news, publications or relevant information related to the services offered by FIRMAFY and that may be of interest to him on his profile.

At FIRMAFY we will treat your personal data, collected through the Website or through other means, with the following purposes:

Access and / or use of this Website owned by FIRMAFY attributes the condition of User, who accepts, from said access and / or use, the Legal Notices and General Conditions reflected here and that can be collected on the Website.

In the event that you do not provide us with your data or if you do it in an erroneous or incomplete way, we will not be able to meet your request, making it completely impossible to provide you with the requested information or to carry out the contracting of services.

In the event that in www.firmafy.com links or hyperlinks are made to other Internet sites, FIRMAFY will not exercise any type of control over said sites and content.

In no case will FIRMAFY assume any responsibility for the contents of any link belonging to a third party website, nor will it guarantee the technical availability, quality, reliability, accuracy, breadth, veracity, validity and constitutionality of any material or information contained in any of said hyperlinks. or other Internet sites.

Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.

Access and / or use of this Website owned by FIRMAFY attributes the condition of

The User or client guarantees that the data provided is true, accurate, complete and up-to-date, being responsible for any damage or loss, direct or indirect, that may be caused as a result of the breach of such obligation.

In the event that the data provided belongs to a third party, the Client of Firmafy guarantees that he has informed said third party and obtained his authorization to provide his personal data to FIRMAFY.

Personal data will be kept as long as you are linked with us.

Once you disassociate yourself, the personal data processed for each purpose will be kept for the legally established periods, including the period in which a judge or court may require them, taking into account the statute of limitations for legal actions.

The data processed will be kept as long as the aforementioned legal periods do not expire, if there is a legal obligation to maintain it, or if there is no such legal period, until the interested party requests its deletion or revokes the consent granted.

We will keep all the information and communications related to clients or the provision of our service, while the guarantees or responsibilities of our products or services last, to attend to possible claims.

In accordance with the provisions of Law 34/2002, of July 11, on services to the information society and electronic commerce, Firmafy will act at all times as a trusted third party with respect to the signatures made, having to keep in encrypted form all documentation signed through its platform for a period of no less than 5 years. This documentation may not be eliminated unless a prior court ruling.

The data will be kept under strict security measures that guarantee their confidentiality and security. In the same way, they will only be transferred to third parties when necessary for the performance of the contracted services, in the following circumstances:

• Entities and suppliers that provide services to FIRMAFY for the correct performance of these services. Said entities and suppliers are duly accredited and sign with us the corresponding data processing contract in compliance with the current Data Protection Regulations.
• Official bodies and entities in compliance with the regulations and laws in force in case of legal obligation.
• Recipients outside the European Union: FIRMAFY does not transfer personal data to third parties or contract with service providers outside the European Union.
• The data will be stored on servers hosted within the European Union.

• To know if we are treating your data or not.
• To access your personal data.
• To request the rectification of your data if they are inaccurate.
• To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted.
• To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with current regulations.
• To carry your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new manager you designate. It is only valid in certain cases.
• To file a claim with the Spanish Data Protection Agency or competent control authority, if you think we have not treated you correctly.
• To revoke consent for any treatment for which you have consented, at any time.
• To request additional information at any time.
• To get in touch with our Data Protection Delegate.

If you modify any information, we appreciate that you communicate it to us to keep it updated.

When you exercise your rights of access, rectification, deletion, opposition, limitation, portability, forgetfulness or withdraw your consent, FIRMAFY will stop processing your data, except for compelling legitimate reasons or the exercise or defense of possible claims.

All these rights may be exercised by contacting us at the following address:

Address: C / Ciego de Arjona, 2, Bajo, 18012, Granada, Spain, or

Email: hola@ firmafy.com

We have forms for the exercise of your rights, ask us by email or if you prefer, you can use those prepared by the Spanish Agency for Data Protection or third parties.

Always remember that you exercise any of the rights that we have exposed to you, that these forms must be signed electronically or be accompanied by a photocopy of the DNI, mainly to allow us to verify your identity.

If someone represents you, you must attach a copy of their ID, or have them sign it with their electronic signature.

The forms can be presented in person, sent by letter or by mail to the address of the Responsible person mentioned above. You can consult additional information by contacting the company.

Likewise, if you are not satisfied with how we have attended to your rights, you can file a claim with the Spanish Agency for Data Protection, through the website  www.aepd.es. It depends on the right, we will take a maximum of one month from your request to reply to your exercise, and two months if the issue is very complex and we will notify you in case we need more time.

FIRMAFY reserves the right to modify, totally or partially, this Privacy Policy, publishing the changes on the Website. Likewise, you may make the modifications that you consider appropriate without prior notice, being able to change, delete or add both the content and services it provides, as well as the way in which they are presented or located. Consequently, the general conditions / Policies that are published at the time the User accesses will be understood as valid, they must be read periodically.

Regardless of the provisions, FIRMAFY may terminate, suspend or interrupt, at any time without prior notice, access to the contents of the Website, with no possibility for the User to demand any compensation.

FIRMAFY takes all appropriate measures to protect unauthorized access or alteration, disclosure or destruction of information. This includes internal reviews of our information collection, storage and processing practices, as well as physical and logical security measures to protect against unauthorized access to the systems where the information is stored.

FIRMAFY carries out all the technical means at its disposal to avoid the loss, alteration, misuse, unauthorized access and / or theft of the data that the User provides through the platform. The company uses a data and document transmission system with the server where they are stored that complies with the measures required by current legislation.

FIRMAFY can collect the following data from users to carry out the services provided with all the guarantees: time and date of the signature, what is the action taken (signed or rejected), operating system and browser used, geolocation data of where it is located, status of the signature and IP and biometric data of the signatures (pressure, speed, acceleration, writing angle, formation of the letters and direction of the signature features), applying at all times the necessary measures for their custody and security in accordance with the provisions of the Data Protection Regulations.

FIRMAFY will inform you of any situation that may endanger the confidentiality and availability of documents and data for which all necessary measures will be taken to resolve the incident as soon as possible.

All of our staff have signed a confidentiality agreement and are aware of the data protection policy, and in the case of third parties that in fulfillment of a service may have access to files with personal data that are the responsibility of FIRMAFY, said service will be regulated in accordance with to the provisions of the General Data Protection Regulation EU 2016/679 and Organic Law 3/2018, of Protection of Personal Data and guarantee of digital rights.

Www.firmafy.com provides access to a multitude of information, services, programs or data (hereinafter, “the content”) on the Internet belonging to FIRMAFY or its licensors to which the User may have access. The User assumes responsibility for the use of the portal. This responsibility extends to the registration that is necessary to access certain services or content. In said registration, the User will be responsible for providing true and lawful information. As a consequence of this registration, the User may be provided with a password for which he will be responsible, committing himself to make diligent and confidential use of it.

The User agrees to make appropriate use of the contents and services that FIRMAFY can offer through its portal and with an enunciative but not limiting character, not to use them to (i) engage in illicit, illegal or contrary to good faith activities and to public order; (ii) disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, advocating terrorism or violating human rights; (iii) cause damage to the physical and logical systems of FIRMAFY, its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage; (iv) try to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages. FIRMAFY reserves the right to withdraw all those comments and contributions that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that threaten youth or childhood, order or public safety or that , in his opinion, they will not be suitable for publication. In any case, FIRMAFY will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.

All accesses to FIRMAFY are made through secure connections through the https security certificate, as well as the archived digital documents will be kept encrypted and your access password will be stored safely and encrypted while the document is active.

To guarantee the confidentiality, availability and accessibility of the files in custody, they will be kept in distributed systems and replicated in FIRMAFY. FIRMAFY uses cloud services for the provision of customer space, which are located in Europe.

FIRMAFY by itself or as assignee, is the owner of all the intellectual and industrial property rights of its website, as well as of the elements contained therein (by way of example, images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for their operation, access and use, etc.), owned by FIRMAFY or its licensors. All rights reserved. By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this web page, for commercial purposes, in any support and by any technical means, without the authorization of FIRMAFY. The USER undertakes to respect the Intellectual and Industrial Property rights owned by FIRMAFY. You can view the elements of the portal and even print, copy and store them on your computer’s hard drive or on any other physical medium as long as it is solely and exclusively for your personal and private use. The USER must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of FIRMAFY.

The website servers will be able to automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is registered in a duly registered server activity file that allows the subsequent processing of the data in order to obtain only statistical measurements that allow knowing the number of page impressions, the number of visits made to web services, the order of visits, the access point, etc.

FIRMAFY is not responsible, in any case, for damages of any kind that may cause, by way of example: errors or omissions in the content, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the content, despite having adopted all the necessary technological measures to avoid it.

FIRMAFY reserves the right to make the modifications it deems appropriate in its portal without prior notice, being able to change, delete or add both the content and services provided through it and the way in which they are presented or located in your portal.

FIRMAFY may modify the conditions determined here at any time, being duly published as they appear here. The validity of the aforementioned conditions will be based on their exposure and will be in force until they are modified by others duly published.

In the event that www.firmafy.com contains links or hyperlinks to other Internet sites, FIRMAFY will not exercise any type of control over said sites and content. In no case will FIRMAFY assume any responsibility for the contents of any link belonging to a third party website, nor will it guarantee the technical availability, quality, reliability, accuracy, breadth, veracity, validity and constitutionality of any material or information contained in any of said hyperlinks. or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.

FIRMAFY reserves the right to deny or withdraw access to the portal and / or the services offered without prior notice, at its own request or from a third party, to those users who fail to comply with these Conditions established in the Privacy and Data Protection Policy .

FIRMAFY will pursue the breach of these conditions as well as any improper use of its portal by exercising all civil and criminal actions that may correspond to it by law.

The relationship between FIRMAFY and the User will be governed and interpreted in accordance with common Spanish legislation. For any questions that may arise regarding the interpretation, compliance, termination or resolution of the General Conditions, the Parties submit to the jurisdiction and competence of the Courts and Tribunals of the city of Granada. However, the foregoing, in accordance with Spanish legislation, for any questions that may arise in relation to these General Conditions, the courts and tribunals of the applicable domicile will be competent, in accordance with article 52 of the Civil Procedure Law or substitute rule applicable at all times.

Legal notice written and revised by PROTECTION REPORT S.L., who reserves the corresponding legal actions against anyone who illegitimately copies and uses the content.