By default, “by email” will always be marked. If you prefer it to be sent via SMS, simply uncheck the email option and highlight the SMS option in blue. If you prefer to ensure that the document reaches the client through both methods, you can also do so by leaving both options checked.
(We remind you that in the case of choosing via email, you will still need to provide the mobile phone number for the security OTP code to be sent to the signer before the signature).
How will your client view the documents for online signing?
If sent via email:
If you send it via email, your client will receive an email a few minutes later. Upon opening it, they can click on “View Document” to initiate the signing process.
One advantage of sending via email is that you can track the status of signatures, knowing if the recipient has received the email, opened it, read the document, and ultimately signed it.
When sending a document or contract via email, there is the possibility to verify that, although it has been sent, it has not been delivered. If the client has completed all the required steps and signed the document, the tracking will be complete.
If sent via SMS:
When sending a notification via SMS, your client will receive a Firmafy message almost immediately on their mobile device, indicating who sent it and providing the access link to the document. When they click on the link, the online signing process will start on their mobile device. It’s that simple!
As you can see, both options are very easy to use. To sign a document or contract, your client only needs a mobile device, tablet, or computer. This streamlines document management and allows the human resources department to dedicate more time to other tasks.
Furthermore, it makes signing easier for clients, as they can sign online with full legal guarantees without the need for a Digital Certificate. This is a significant advantage, as acquiring a Digital Certificate involves waiting in queues and delays in signing.
Additionally, using electronic signatures allows your company to save time and costs and is an innovative option that facilitates remote work, a growing trend for many businesses.
We hope this article has been helpful. If you have any questions, feel free to consult with our technical support team, who will be happy to assist you.
Do you find this a straightforward process for sending documents via email or SMS? Leave your comments below; we love hearing from you!